Operations Coordinator

Your daily adventures will include:
 

• Supporting all Bolt's business operations in Azerbaijan.
• Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.
• Work collaboratively with the Operations Manager and team to maximize productivity
• Tracking progress of on-going action items, flagging likely challenges and conflicts.
• Offering support by checking up on delivery of initiatives, projects and changes.
• Report updates verbally and in written form to management
• Building and maintaining effective relationships with other departments - Operations, Marketing and Customer Support
• Analysing data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers.
  
   

About you:
 

• 1-3 years of experience in a project management/analytical position.
• Exceptional communication and interpersonal skills
• Excellent spoken and written English and Azerbaijani.
• Keen attention to detail and an aptitude for problem-solving
• Able to proactively address potential issues
• Excellent computer skills, including experience with Microsoft Office Suite
• Collaborative working style and team-player attitude
• Able to thrive in a high-volume, deadline-driven work environment