IT Assistant

CALL FOR APPLICATIONS

Vacancy Number: AZCFA2020-02
Position Title: IT Assistant
Duty Station: Baku, Azerbaijan
Classification: General Staff, Grade UG
Type of Appointment: Special short-term ungraded, six months with possibility of extension
Work percentage: 50%
Estimated Start Date: ASAP
Closing Date: 20.07.2020

Open to Internal and External Candidates

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

International Organization for Migration (IOM) recently celebrated its 20th anniversary in Azerbaijan. In 2001, Azerbaijan became an IOM member state through the formalization of a friendly cooperation between IOM and Government of Azerbaijan. With the overall mandate of promoting a humane and orderly migration for the benefit of all, IOM works through technical assistant to government/non-government agencies and migrants on a wide range of areas such as i) border management, ii) prevention of irregular migration, in particular human smuggling and human trafficking, iii) facilitation of migration dialogue, iv) assisted return and reintegration and v) migration, environment degradation and climate change.

Under the direct supervision of the National Resource Management Officer and in coordination with ITC Helpdesk, the successful candidate will be responsible performing of all tasks/activities in accordance with ITC policies, rules and guidelines, as defined by IT HQ/ITC Helpdesk such as installation and maintenance of hardware, software and other IT applications.

Core Functions / Responsibilities:

• Installation, configuration, and administration of Mission Local Area Network (LAN), Wide Area Network (WAN), Wireless LAN and network security in coordination with ITC Helpdesk.
• Installation and configuration of network equipment, including servers/routers/switches in coordination with ITC Helpdesk.
• Add and remove users from the Network in coordination with ITC Helpdesk.
• Installation and maintain the Printers, scanners and other devices in IOM Azerbaijan Mission, provide recommendations for improvements as needed
• Evaluate needs for upgrading and eventually replacing ICT equipment in the Mission to meet with IOM ICT standards.
• Monitoring of file/print server storage, usage and performance on a frequent and regular basis
• Managing back-up plans; ensuring that storage and archiving procedures are functioning correctly
• Establishing the needs of users and monitoring user access and security, controlling access permissions and privileges in File Server
• Support to users in backing up and restoring their files to file server, as well as in virus detection, removal and prevention
• Monitoring logs in AV server, ensure that all workstations have updated corporate antivirus software.
• Ensure that ICT problem recovery is done as quickly as possible, assist with the installation and upgrade of organizational standard computer hardware and application relevant to the office.
• Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and basic routine repairs.
• Assist in the drafting of internal technical documentation on operating procedures on ICT matters.
• Maintenance of the inventory of ICT equipment/license and stock of supplies and spare parts in cooperation with the Procurement Unit
• Installation and configuring corporate e-mail in mobile devices according to ICT rules
• Conducting training for the IOM Azerbaijan staff on MS Office applications, use of office equipment in the office
• Assist Procurement Unit in purchasing of ICT equipment – provide technical specifications according to ICT Standards. Provide IT support to CVAC.
• Perform other duties as may be assigned from time to time.